The founder, Glen, was sitting at his kitchen table talking to his wife about a problem he was having. Her close listening made him feel a lot better, and it occurred to him that he was incredibly lucky. For one, he is married to a Licensed Counselor. Furthermore, she was available when he needed to talk. Glen realized that many people do not have this same opportunity.
Not everyone has a friend or family member to talk to at all times, nor do they always feel comfortable doing so if they can. The only other real option is therapy, but that can be expensive and carries an unfortunate stigma, plus it involves scheduling. Glen envisioned 7 Cups as a third space to fill the gap in between the two current options.