7 Cups Basics

General FAQ

• What does "7 Cups" mean?
• Why was 7 Cups founded?
• What is 7 Cups?
• What is active listening?
• How is active listening different from talking to a professional?
• Using 7 Cups as a teen

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Members FAQ

• How do I connect with a Listener?
• How do I access support rooms?
• What are subcommunities?
• My Listener is inappropriate, what do I do?
• My member account is deactivated, help.
• Listeners keep referring me to Crisis resources or therapy and ending the chat. Why?

Listeners FAQ

• I can’t login to my listener account
• I forgot my password
• What are Listener Certifications?
• I am an adult, can I volunteer as a listener for teens? 
• How do I modify my profile and settings?
• How can I become a verified listener?

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