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  1. 7 Cups Help Center
  2. 7 Cups Basics

7 Cups Basics

FAQ about 7 Cups, Listener & Member Accounts, and more.

General FAQ

  • What does "7 Cups" mean?
  • Why was 7 Cups founded?
  • What is 7 Cups?
  • What is active listening?
  • How is active listening different from talking to a professional?
  • Using 7 Cups as a teen
See all 10 articles

Members FAQ

  • How do I connect with a Listener?
  • How do I access support rooms?
  • What are subcommunities?
  • My Listener is inappropriate, what do I do?
  • My member account is deactivated, help.
  • Listeners keep referring me to Crisis resources or therapy and ending the chat. Why?

Listeners FAQ

  • I can’t login to my listener account
  • I forgot my password
  • What are Listener Certifications?
  • I am an adult, can I volunteer as a listener for teens? 
  • How do I modify my profile and settings?
  • How can I become a verified listener?
See all 12 articles
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