Your account was likely disabled for a violation of terms of service. We put listener accounts on hold who are reported for:
- Participating in a chat that is abusive, harmful to the member or sexual in nature
- Giving out personal contact information or social media handles or asking to connect off of 7 Cups
Please check your email account associated with your 7 Cups account. In all cases, we send an email letting you know that your account has been disabled. This email will include more information on why this happened and what to do if you feel this action was taken in error.
If you’d like to get your account re-instated, no need to email us back. Simply submit to this form and we will review your account and get back to you via email within 3 to 5 days of your submission.
Note: If you see a failure code associated with your account, please include this code exactly as you see it in your support request.