Your therapist will log in 1-2 times per day Monday through Friday and reply to your messages. When you first start you should expect to hear from your therapist within 24 hours or less. Since we do not use live chat/instant messaging, you may not hear from your therapist as soon as you sign up. However, feel free to start writing to your therapist as much as you’d like to help them get to know you better. Be assured they will log in within the first 24 hours to read everything you have written and post a thoughtful response.
Articles in this section
- How does 7 Cups therapy work?
- How do I know if online therapy is right for me?
- How much does 7 Cups Online Therapy cost?
- Who are the 7 Cups therapists?
- When will I hear from my therapist?
- How do I know my sessions are confidential and safe with my therapist?
- How do I get matched with a therapist?
- Can I do instant messaging with my therapist?
- How does payment work?
- What if I have questions once I am in therapy?