Your therapist will log in 1-2 times per day Monday through Friday and reply to your messages. When you first start you should expect to hear from your therapist within 24 hours or less. Since we do not use live chat/instant messaging, you may not hear from your therapist as soon as you sign up. However, feel free to start writing to your therapist as much as you’d like to help them get to know you better. Be assured they will log in within the first 24 hours to read everything you have written and post a thoughtful response.